Granditude Commerce support
Help with the Granditude Commerce app for iOS and Android and the Granditude Commerce web applications.
Signing in
Granditude or your company's administrator creates your account and sends you an invitation by email. You can't create an account in the app. If you can't sign in, or have forgotten your password, contact your company's administrator or email us from the address you sign in with.
The app doesn't show Orders, PIM or WMS
The app shows the Granditude Commerce apps your account has access to. Ask your company's administrator to give you access to Orders, PIM or WMS.
When you contact us
Tell us:
- the email address you sign in with and your company name
- which app you use (Orders, PIM or WMS) and on which device (iPhone, iPad or Android)
- what you did and what happened, with a screenshot if you can